It always strikes me how with small companies we hold the owner responsible for everything (quality, customer service, etc.), but with giant conglomerates we know nothing of the CEO....could be and probably is a huge as****e. Yet since they aren't the point person, we don't care or at least it isn't an impediment.We only look at the product. Not an excuse for DDs actions- just an observation.
I tend to go with good service too
I tend to go with good service too