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The ultimate problem with the tracking system used by these courier companies is that every employee along the way can scan the parcel as they're supposed to, including the delivery driver, and they can verify that it was delivered but not necessarily where it was delivered because the driver can scan it and still deliver it to the wrong address. It's better than nothing, but they're still relying on the driver to remember one package out of tens of other packages he/she delivered that day.Lord Almighty. In the Computer Age, they still have screw-ups such as this.