If memory serves (and I could be wrong) Jeo was issued a remake after the two week period for returns had passed. While I agree that it would have been better to bring this up as soon as received, I can also understand why it wouldn't be. I just don't think that makes much difference either way...but yes, absolutely. The jacket is clearly a wildly blown QC check.You obviously didn't understand what I wanted to say: If you get a new car with scratches, for example, you complain immediately and don't wait months... these defects are so obvious that even someone who is not experienced can see them. Whether and how the manufacturer would have reacted if these flaws had been reported immediately can be speculated about... (a refund within 2 weeks after receiving?) but, however, such a jacket should never have left the factory.