Paisley
I'll Lock Up
- Messages
- 5,439
- Location
- Indianapolis
Short version: I don't recommend Starmate receivers.
Longer version: My Starmate receiver broke one month ago (September 5). Fortunately, it was still under the one-year warranty. After a number of half-hour wait times on hold, Sirius finally sent a replacement September 28 (they'd been on backorder). Then UPS didn't deliver the package because they thought I had moved. Apparently, they have my work phone on file and it didn't match my home address. So naturally, they assumed I had moved from my suburban home to an office high-rise. My receiver is somewhere in UPSland. I am ready to scream!
Longer version: My Starmate receiver broke one month ago (September 5). Fortunately, it was still under the one-year warranty. After a number of half-hour wait times on hold, Sirius finally sent a replacement September 28 (they'd been on backorder). Then UPS didn't deliver the package because they thought I had moved. Apparently, they have my work phone on file and it didn't match my home address. So naturally, they assumed I had moved from my suburban home to an office high-rise. My receiver is somewhere in UPSland. I am ready to scream!