Ordering from Mushmans

[Jägernaut]

Has anyone in US or Europe ordered from Mushmans directly? They're order form is in Japanese and seems to be for Japan orders. I've emailed them about ordering but have not received a response.

 

[dudewuttheheck]

Yeah I have. I just dm them on Instagram to order. Worked quite easily for me.

 

[sweetfights]

Has anyone in US or Europe ordered from Mushmans directly? They're order form is in Japanese and seems to be for Japan orders. I've emailed them about ordering but have not received a response.

what are you looking to get?

 

[jeo]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

 

[Jägernaut]

what are you looking to get?

Looking to get the Rainbow Country 40s Car Coat.

 

[Jägernaut]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

What form of communication did you use? Email? Phone?

 

[Jägernaut]

Yeah I have. I just dm them on Instagram to order. Worked quite easily for me.

I will try that. Thanks.

 

[dudewuttheheck]

I will try that. Thanks.

No problem. Hopefully it works for you!

 

[jeo]

Email. info@mushmans.com

 

[Pandemic]

Reviving an old post here. Is it worth trying to translate the website to place an order or better to email and do it that way?

 

[Pandemic]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

 

[jeo]

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

When I bought mine in 2019, the shoulder measurement they listed was off. I suspect it was because they measure differently, probably measuring the shoulder from the front going over the collar. All the other measurements looked right so I took a chance and it paid off.

More recently I looked at the same jacket and the measurements were right. I haven’t looked at their site in a while and I was only looking at the rainbow country Hercules model in a size 34 so I can’t speak to other models.

Back when I ordered, he made it abundantly clear that there are no returns or exchanges. I don’t know if their return policy has changed, but since there are different ways to measure, I doubt it.

If you’re considering one of their jackets I’d email them to be safe and ask if they’d be willing to send you pictures of how they measure.

 

[Pandemic]

Thanks! That’s what I was afraid of - their shoulder measurements like wider and better for me, which is probably due to their measuring technique. I tho k the website may even have a section on how they measure, which I’ll have to explore further.

 

[npthaiduong]

I placed an order with Mushman for an RC G-1 leather jacket via DM on Instagram. The process was easy. The jacket is still in production, and I have been waiting for six months. It is not Mushman’s fault but rather RC’s delay in their production schedule. I still recommend buying from Mushman for their fast responses!

 

[Pandemic]

How about McFly versus Mushman? Is one better than the other?

 

[TheOldFashioned]

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

I didn't order from Mushmans directly, but I did acquire a jacket from them on the second-hand market. The shoulder, P2P, and sleeve length where within 0.25" of the posted dimensions on their web site, and the body length within 0.5". Given tolerances I would consider this to be acceptable. The jacket is a limited edition Rio Grande model from 2020.

 

[Pandemic]

If you’re considering one of their jackets I’d email them to be safe and ask if they’d be willing to send you pictures of how they measure.

And a quick response to my question:

 

[BaslerChrysler]

How about McFly versus Mushman? Is one better than the other?

I ordered from McFly and did several inquiries with Mushmans. Both very helpful with the measurements cause usually they do not add up to the ones posted. I believe this is not due to their measurement techniques but that they post specification measurements for the jackets but during production because of them being made by hand it might accidentally be up to 0,5 - 1 cm difference due to cut. They both were very helpful sending pictures of how they measure with the tape. Also what I found is that they perceive chest measurement wider than it would be in my opinion: like from seam to seam even when the seam is almost on the sleeve and jacket is spread wide. The same actually was with Mirror Ball and Barnstormer. Maybe this has to do smth with local shop
Another thing about them is that both Mushmans and McFly do not undervalue the orders (at least that were my cases) but mirror ball is more helpful with this. Do not know about Barnstormer.

 

[Pliksoff]

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

I'd recommend registering and using the site's shop system since it actually does support overseas addresses unlike most Japanese sellers. Mushmans will send you a Paypal invoice after you place an order, and they tend to be more responsive that way (probably because it's easier to track compared to email).

Another thing about them is that both Mushmans and McFly do not undervalue the orders (at least that were my cases) but mirror ball is more helpful with this. Do not know about Barnstormer.

Barnstormer didn't undervalue any of my orders over the past year, but I've strangely never been hit with any customs fees even though they use FedEx.
From personal experience Barnstormer can sometimes be sloppy when it comes to packaging. Mushmans is better in that aspect but their shipping is comparatively expensive.

On a side note, my personal favorite is Soen Chitose. Their inventory isn't as large as other stores, but their customer service is speedy and commendable - they alway send pics of every item before proceeding with an order. They even gave me a discount (unprompted) when they noticed a slight defect on one product.

 

[BaslerChrysler]

I'd recommend registering and using the site's shop system since it actually does support overseas addresses unlike most Japanese sellers. Mushmans will send you a Paypal invoice after you place an order, and they tend to be more responsive that way (probably because it's easier to track compared to email).


Barnstormer didn't undervalue any of my orders over the past year, but I've strangely never been hit with any customs fees even though they use FedEx.
From personal experience Barnstormer can sometimes be sloppy when it comes to packaging. Mushmans is better in that aspect but their shipping is comparatively expensive.

On a side note, my personal favorite is Soen Chitose. Their inventory isn't as large as other stores, but their customer service is speedy and commendable - they alway send pics of every item before proceeding with an order. They even gave me a discount (unprompted) when they noticed a slight defect on one product.

Thank you! Good to know re Barnstormer.