Himel...current wait time?

[marker2037]

I think this is where craftsmen snd small businesses get into trouble: honesty. Us as customers are mostly reasonable and understanding when it comes to delays and wait times, but you just need to be upfront and honest about it.

Don’t send emails out stating 8-12 weeks when it’s more like 8-12 months and don’t tell me you’ve started on my order if you haven’t. I literally will understand everything else, but lying is just plain bad business tactics. I know you’re trying to save face, but sometimes you have to bite the bullet and tell the truth so that everyone is aware of the real, true situation.

I would be more pissed off if someone told me they started my jacket and lied to me rather than them telling me they can’t start it for another 6 more months.

 

[marker2037]

I should add I do not have any orders with Himel, I am just speaking theoretically here and about all manufacturers. Just trying to give some advice to any of them if they happen to poke around here.

 

[Cyber Lip]

Mines been in the making for over 10 months now. Was told it was “The team is finishing it up right now!” in December, and was now “in the queue” three weeks back.

I get the pandemic wrecked ops, but I received two Vanson customs(even with their supplier issues) and three custom LW’s over the course of the time I’ve been waiting for the Himel. only speaking up because I just saw an email from them saying their current wait time for custom is 8-12 weeks. I hope they can actually honor that.

8-12 weeks LOL I'll be coming up on the 12 MONTH mark pretty soon here. I'm sure it's just a miscommunication, I'm sure they don't mean 8-12 weeks total, but 8-12 more weeks from today, regardless of how long you've already been waiting, or whatever you were told in a previous email(s) LOL.

I'm with other people here who have said it's not the wait so much as it is the lies. I was told different things at different times, and each time what they told me contradicted what they had told me the last time.