Wow, this is quite something. Thanks for sharing. Also, to clarify, I meant that looking at the pictures of the GW jackets posted here, I see nothing special about the pattern or the design that would make them exceptional. They look like any other jackets from any number of makers.
To me the attraction was knowledge...
The reason i buy from all these different manufacturers is to see how things are made differently, to see how high craftsmanship can be pushed, when i heard that JC was "the best" i just had to get one so i could see it with my own eyes. It had nothing to do with exclusivity, price, wait time, it was about knowing if what people said was true.
My experience was as follow:
Nov 2015 order is placed, i am told wait time is under two years, deposit is paid.
Feb 2018 i send an email asking for an update, receive a long answer telling me it all went to crap but "I'll be faster in answering, as we have the ball rolling"
This was the end of all communication for me. Between February 2018 and April 2019 i sent John 5 emails, all were ignored. When i heard on TFL the problem was shinki availability i sent an email saying i would take any other hide if it sped things up, that was ignored too.
(Over the years i tried calling maybe 5 or 6 times too but the phone was not answered once.)
Whilst he was ignoring my emails i kept reading on the TFL that he was answering other people within hours when it came to taking more deposits, still promising a 12 to 18 months delivery (i had been waiting 3 and a half years by then, @Boyo 5, others longer), he was answering within hours if it regarded selling jackets from the sales page, and he also answered promptly to a few TFL chosen ones, who one way or another have a direct line to JC and for a reason or another deserve to get their orders quicker...
On February 29th 2019 i had become so annoyed by the whole situation that i sent an email asking for a refund, that one was answered within minutes, and i got refunded. The refund was accompanied by a lengthy email, blaming his problems on everything and anything.
To me this is no way to do business, i have said it before, but i think JC is basically currently running what is close to a deposite scam. The guy is taking money promising people something he knows he cannot deliver whilst making just enough jackets to please a few and make it look like he is on top of things.
Unless he is in a financial situation where he could refund his 5 year backlog, he is living on deposits that he obtains through lies.
I never experienced the cool, friendly, talkative JC, all i experienced was dishonesty and incompetence.