I think Ton's and Mr. Proper's success is due to the detail measurement and details they attach with the order, I get this Shawn is not the guy who make the jacket he probably just passes on the order document to the people who make pattern as the orders pile up the less time they spend to read or give extra care for each order, so better if you just give a drawing with all measurement and specific in one file instead of back and forth through several e-mails.Yep, this one isn't language or confusion it is a **** up, pure and simple. I emailed Shawn about how long the zip needed to be and that it ended a certain distance in inches above the hem - a distance I specified. He answered - "Don't worry about the zip, it will be according to the photo." You can't do more than provide measurements and a photo and get a shared agreement via email.
But ordering anything on line is a risk and I knew that going in. Shawn probably hands this over the his people for manufacture and here is where the issues may begin. I am providing this mainly so others who want to order here get a sense of what the issues may be and how they are responded to.
I'm not happy with Shawn's email saying that these are small errors based on seeing different things in the photo.That is disingenuous and, I might say, a slippery move.
here is a document I made to use to order my own jacket, I blank it out for a template purpose
feel free to use it anyone
just draw details of the jacket on the blank jacket outline
the vest looking one is template i use to draw how I want the liner to look like ( inside pocket placement, inner kidney panel, facing, etc)
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