GHT
I'll Lock Up
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- 9,793
- Location
- New Forest
That's a lesson that I learned very quickly when I started my own business. I don't want to stray away from the subject, but you do have a very good point there.Personally, my garbageman and mailman are two people I value the most in my life, after family and friends...
My business was logistics, I, as in my company, would collect or warehouse a customers goods, despatch them to a sortation centre and ensure onward delivery. A sort of UPS, only we had dedicated customers. For example, in the UK we have three big pharmacy retailers. I did the storage, sortation and delivery throughout southern England for one of them. I did the collection, delivery to the photographic laboratories and return to the retailer of photographic film, pre-digital for a company in the Kodak empire and similar other contracts.
Most of my staff compliment were what you could euphemistically call: Semi-skilled. Warehouse staff, fork-lift drivers, van drivers and so on. I found that careful use of the stick, combined with an equal measure of the carrot, resulted in loyal, well trained and trusted staff. We had few sickies, which I only paid the basic sick pay, an insignificant amount. However, I did pay well, and my staff all had extra annual leave too. So if they had a heavy cold and needed a couple of days off, they could either insure themselves with some of the higher money they were paid, or they could take a couple of days of the extra leave I gave.
UK employment law says employees must have 20 days annual leave plus the 8 days statutory public holidays. A total of 28. I gave them 33 days. The UK minimum wage at the time would have had them earn £15K per annum. I paid them £24K. They loved their jobs and my business thrived, even through the difficult time of the 2008 crash. The old adage about pay peanuts and you employ monkeys sounds true enough, but put a bit of effort into your staff, train them, pay them their due, don't take no nonsense and you will be amazed at the result.