scottyrocks
I'll Lock Up
- Messages
- 9,178
- Location
- Isle of Langerhan, NY
I agree with RJR and Fruno. You paid extra for a service that one business or the other failed to provide, so I think it's perfectly reasonable to request some form of compensation. Of course, for that to happen one or the other would have to assume responsibility for the delay, and you know how that goes. If you've purchased from Bencraft before they might offer a "good faith" refund even if they weren't at fault just to ensure they wouldn't lose business from you in the future, but in my experience the U.S.P.S. on the whole doesn't care and will use or concoct any excuse to not return your money. And if the extreme weather in the northeast was actually a factor they might be within their rights. But it can't hurt to try.
If the phrase, 'Guaranteed delivery by ______,' wasn't in the paperwork, I wouldn't bother.