What "waters" are you talking of being muddied?
Frank started this thread to ask about shipping costs back to Scotland & upon explaining why he was asking got opinions & experiences about item returns & replacement as normal in a thread in a virtual Lounge.
Holly, being a vendor & the one...
Have both but prefer the Cafe Racer....the majority of the time, I don't care for the knit cuffs & waist plus the flapped pockets. Cafe Racer is cleaner.
Given that what we are doing is the socratic method & since I have been working in a healthcare related field for over 30 years, I know a bit about the hippocratic oath. Both of those dudes were Greek, right? (Rhetorical question)
I enjoy lively banter in both physical & virtual lounges. Do...
This is a Lounge/forum good for what topics can be intellectually discussed by the patrons that attend as long as they don't violate the tenants of the proprietor. Where a vendor chooses to attain market research is its business.
So you know the exact number of customers in the situation & how...
My chosen article is hats. I like vintage factory hats over modern factory hats because of the craftsmanship, quality & styles. Modern hats are simply not made with the attention to detail or the processes used back in the earlier days. Felt bodies were allowed to "age" for over a year so the...
If I am recalling back to grad school correctly, the element I've been inadequately addressing here is "goodwill".
Aero has earned some positive "goodwill" with their customer base by proactively issuing a statement of the malevolent practice & on a case-by-case basis evaluating & replacing...
You had me until this "to do the same stupid thing as the previous ones". I ain't talking about substituting cow for horse but from the many posts, who can really tell unless you have them side-by-side? Everybody is on high alert & I credit Aero & Horween for coming forth. I'd hazard the impact...
Same company. Personnel issues are not a customer's concerns. Somebody made a business decision to put those former agents in a position of power & be the face of the company.
Fool me once, shame on you.
Fool me twice, shame on me.
I'm just protecting against getting fooled twice by being...
Sorry but I can't since it is Aero who is righting a wrong. Aero is re-establishing credibility & reputation for having wrongfully shipped product regardless of who the agent in charge of company is or was.
You are saying you can't send out $930 jacket before receiving the original back but...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.