Canuck Panda
I'll Lock Up
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That's not good. Two weeks is usually enough time to process a Visa refund. Hope things gets sorted out soon.
That's really too bad. When I got my Cyclone about a year ago, I had a great experience working with Rip. So disappointing that he is no longer there.Just wanted to update everyone that they still have not refunded my $1,597.19
Over two weeks ago they told me they had processed it. Obviously I contacted my credit card and they put a temporary credit while they investigate but this is just not what I expected from this company.
These guys ship all over the world, what you see in that shop is just some of it, from what I was told they have a separate manufacturing site where they produce these jackets.
They really don’t have complaints other than a few minor manufacturing issues which happen to anyone so I can’t understand how they can’t process this refund.
The only experience worse than this was some keychains from a French site which ended up sending my order to some African country. Which they also ignored communication and I had to dispute that charge.
All is well that ends well, this just opened my eyes to other manufacturers which through communication actually seem to value your business which makes you feel better when dropping large sums of money on items that everyday people would probably think we are crazy.
If it is any consolation, I also cancelled an order with LL almost 2 months ago and was assured 3x that the order was refunded, I was even shown a picture taken by Aki using his phone displaying his computer screen and the order cancellation, but the debited amount is still showing on my credit card statements.Just wanted to update everyone that they still have not refunded my $1,597.19
Over two weeks ago they told me they had processed it. Obviously I contacted my credit card and they put a temporary credit while they investigate but this is just not what I expected from this company.
These guys ship all over the world, what you see in that shop is just some of it, from what I was told they have a separate manufacturing site where they produce these jackets.
They really don’t have complaints other than a few minor manufacturing issues which happen to anyone so I can’t understand how they can’t process this refund.
The only experience worse than this was some keychains from a French site which ended up sending my order to some African country. Which they also ignored communication and I had to dispute that charge.
All is well that ends well, this just opened my eyes to other manufacturers which through communication actually seem to value your business which makes you feel better when dropping large sums of money on items that everyday people would probably think we are crazy.
I'm not used to seeing this kind of puckering on a LL (the chest pockets).Finally received my Rutland Sheep star lightning. (Last pending LL order I had)
The Rutland sheep leather feels just like the Veg tan sheep but is a bit thicker and shinier + heavier.
Below are some pics that can better show what the jacket and leather look like. View attachment 432005
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Same - however I believe this might be due to the type of leather used as we haven't seen many Rutland Sheep jackets from LL across the forum..(or at least i haven't)I'm not used to seeing this kind of puckering on a LL (the chest pockets).
Interesting that their hardware is showing more visible faults, I don't know who supplies their snaps but LL's snaps are some of the most loose in my experience, and what's happening here is just metal cracking. Luckily, the snap will not pull up and fall off yet, and given that their snaps are weak, there's even less force to pull it up and off. You can always email the photos to them but it is hard to build a case for exchange....just have to live with it.As a follow up to the star lightning received today, I have just had the time to sit down and examine it after work and I found a couple QC issues when it comes to the some of the snaps which seem to be damaged or have holes in them as seen in the pics below.
As many of you have much more experience with purchasing leather jackets than I do from different makers, would this be something you would complain about to a maker or would this be something you would generally overlook, keeping in mind that the snaps do work properly currently.
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Thank you for the feedback!are these snaps visible on the undersides? if so, theoretically replacing them can be easy, just use a drill bit and drill and install a new one. the only issue is even though the snap size is the same, the male and female parts don't always fit together if they come from different manufacturers, but, you can always test before you install a new male side, but if the underside is hidden under the lining, you'd better just leave it.
personally, I think it's a little too big in the body. Id opt for a custom fit directly from LL, it's worth the wait, and the price might even be less as correlection.just got a 402T from Corlection in sydney, thoughts on the fit? not sure if it's just right or a touch too big? what do you think?