DragonJade
One of the Regulars
- Messages
- 110
- Location
- Japan
remicanard said:Hi all,
I ordered a coat from them at the end of october, and haven't had any news since then (not even a order confirmation). They told me that the turnover is usually between 7 and 10 working days. I'm trying to contact them but their website is broken (or doesn't exist anymore), so is their mail adress.
I'd be very grateful if anyone had their phone number or an alternative email (I only know admin@raincoatsdirect.co.uk).
Remi
Sorry to hear that you're having problems with them. I paid by bank transfer and not by credit card, and so I emailed them to say I had just sent the payment. They said they'd get back to me when they had received the payment and they never did. I had to email them a week later to see if they actually had it. I sent the money from my Halifax account and it said it would be a few hours at most.
Their turnaround was a lot longer than 10 days with me as you've probably read near the beginning of the thread.
You can access their their website with this link:
http://www.raincoats.co.uk/webapp/w...splay?langId=-1&storeId=10051&catalogId=10051
The address on their website is:
Traditional Rainwear Limited
1 Harding Street, Salford, M6 6WE
And the address according to their emails is:
Raincoats Direct Limited, Ingles Manor, Castle Hill Avenue, Folkestone, Kent, CT20 2RD
I did a bit of digging for you and came up with this for Ingles Manor, which has a phone number:
http://www.chanbus.co.uk/
And this might be the number for the Salford address:
0161 7620080
Good luck and keep us posted.