So if I get you right, you bought your jackets from Thurston Bros right? Not directly from Thedi. That means imo that when the sizing is off or as a matter of fact if anything is off, its on Thurston Bros right? You're not doing business with Thedi.
No, one from TB others direct from Thedi. Direct is easier than dealing with a middle man but things can still go wrong. I just had some bad luck. That happens when buying a custom jacket on the internet along with unforeseen delays so it can be a roll of the dice. It just happened a couple times too many for my liking so I just moved on.
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