BanjoMerlin
A-List Customer
- Messages
- 477
- Location
- New Hampshire, USA
Look forward to seeing what you get. In any case I would suggest a long, hard think before you send whatever it is back for a rework...
BanjoMerlin said:If it was me, I'd file a complaint with the BBB and my credit card company.
ScionPI2005 said:The BBB does show two complaints in the past 36 months, both met with a response from Baron's Hats in which they agreed to perform regarding to their contract...whatever that means...[huh]
John in Covina said:From the two it seems we could conclude 2 people were pissed off enough to make a complaint
Tango Yankee said:...
Of course, I'd say that it's probably rare for someone to look up a business in the BBB prior to making a purchase or hiring services--it generally seems to be an after-the-fact action.
Cheers,
Tom
**********Tango Yankee said:And knew that they could make a complaint. I'm not sure that all that many people know very much about the BBB and that they do accept and investigate complaints. In addition, it also means that they were the type of person to make such a complain. My experience has been that people may rant and rave, but rarely take the time to actually do something about it even if they mean to do so. Time marches on, they move on to other things, forget about making the complaint, then say the heck with it if they are reminded. So to me, the fact that two people were pissed off enough to make a complaint and all that entails would be enough for me to stop and wonder just how many pissed off customers didn't make that effort? They are the tip of the iceberg in my book. Of course, I'd say that it's probably rare for someone to look up a business in the BBB prior to making a purchase or hiring services--it generally seems to be an after-the-fact action. Cheers, Tom
DanielJones said:Now, I'm not sure if it is just the image or an optical illusion in the photo, but the sweatband appears to not be belled out. There is usually a curvature caused by the reeding & the insertion of the sweatband that causes it to bell out, thus keeping the reed & threads off of your forehead making it more comfortable to wear & preventing sweat from leaching through the threads to the surface. I could be wrong on what I see there, so maybe a couple of photos of the sweatbands from another angle & some thoughts on you observations from you could help clarify what is seen there.