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In praise of Art Fawcett and customer service

emigran

Practically Family
Messages
719
Location
USA NEW JERSEY
SO to continue the thoughts...
I drive Art crazy... particularly when it comes to color. I cannot see very well to distinguish shades etc... only in direct sunlight.
Recently I sent Art a VS Milan with a request to change the ribbon... slightly different color and a bit wider.... one week later I get the famous clip-n- ship email that my hat is on it's way back...already!!!
I had emailed him with my thoughts on a color and then yesterday it arrives...PERFECT...

BTW it is the hat in my new avatar... cool eh...
Milan 6" open/2 1/4 brim C Crown

Don't know what to order next... but Art will always solve the problem....
 
Last edited:

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