Compy gurus, printer help needed

[thunderw21]

On the eve of an important paper my printer goes on the fritz.

I have a Dell AIO 922 printer. It's worked well since I got it and was working fine yesterday.

Today I tried to print off a paper and there's nothing on the paper when it comes out. It stopped printing both black and color. The cartridges are new so no problem with them being empty.

The printer goes through the motions of printing, it just doesn't put ink onto the page. I wiped off the nozzles and tried to get it to print a test page but it still just spits out a blank piece of paper
What's wrong and how can I fix it?
Thank you.

 

[Boris K]

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Thunderw21

The only info I could find is:

http://www.fixya.com/support/t294569-will_not_print

and Dell's tech support page for your printer:
http://support.dell.com/support/top...support_central?~ck=ln&c=us&l=en&lnki=1&s=gen

Hope it helps.

Good luck,

 

[Starius]

Does it do the same thing when you try to print a "test page" from the printer control menu?

 

[Pink Dahlia]

Could it be the print head?

 

[thunderw21]

http://www.fixya.com/support/t294569-will_not_print

Funny thing is that's me.

Does it do the same thing when you try to print a "test page" from the printer control menu?

Yeah, nothing comes out.

Could it be the print head?

I thought it might be so I cleaned both of them. Nada.



However, after some (2 hours worth) messing around with it I noticed the little display screen on the printer said the black cartridge was "incorrect" (whatever that means). So, I removed it and made it so the black ink would come from the color cartridge. Voila!
It now prints black again. It's a temporary fix, but it works for now. I think something happened with the black cartridge so that the printer doesn't recognize it anymore.

Thanks to all who helped!

 

[Twitch]

You need to go to The @#$%^* Thread and decompress.

 

[Boris K]

.

Funny thing is that's me.

Great minds think alike :eusa_doh: