Had this up in hat section, but no one is reading or replying, probably makes more sense here.
Gentlemen and Ladies:
I've had some great experiences buying various watches on Alli Express (steeldive, awesome watches).
So branching out into vintage style seemed promising. I've seen a few stores with very high ratings, well two to be exact, that offer Bronson items. They use all of Bronson's stock photos and sell other brands like Red Tornado too.
One is DearyLeZing which I saw posts by others here for other situations, as being reputable and they were happy with their purchases. I ordered all three engineer hats made by Bronson from them. I usually order from Bronson directly, but with coupons, coins etc it worked out to be about $14 less and also free shipping, so I wouldn't have to buy socks or something silly to get free shipping or pay $6.99 pushing it over $100 anyway.
Like I said, they have high ratings, no complaints and they have a business license they post too via a store front link. I haven't seen that on most stores on AE.
Fast forward I receive the hats and I guess what threw me is all 3 were put in one Bronson bag, and the tags were not pinned on (Bronson always uses a small brass safety pin type fastener) and the tags seemed thinner than usual. The rivets all say Bronson, the hats more or less look like the photos (I wear a 60-61 and these supposedly fit up to 63 unwashed and 62 once washed not so sure if they mean with the split vent spread wide and open lol) it just hit me oddly.
Also one of the exterior branding labels on one hat is not centered, so id ask for an exchange or a compromise solution like partial refund (it's annoying) Since they are in China too, and I've never had to do a return with AE.
I'm hesitant as a recent AE experience where their US branch of their courier/shipping company has me a bit anxious about things. They dropped something in the mail without paying postage on the meter label, my mailman had to collect it before delivery. It wasn't import taxes etc. part of me wonders if the driver dumped some of his stuff in the mail as he was running late etc., but I'll never know. Since paying postage again for a free shipping item violates the AE buyer protection, you would think with proof it's a slam dunk resolution but the literal clown circus trying to resolve it after repeated attempts was just beyond unbelievable. Them not speaking English didn't help either. The seller finally gave me a free watch band as a make good and it's actually Alli's fault not his. What if a bigger problem arises? They only seem to offer refunds(if not delivered) or a return. There was nothing wrong with the item and I had it, their courier screwed up. In fact tracking still shows it in transit. If I did return I'd still be out the additional postage. My favorite comment was "can you not ask us post to refund this wrongly charged money" like it was their fault lol.
I cannot find anything online about counterfeit Bronson items being sold. I know three or four shops sell it on AE, and a few on eBay. But Bronson customer service would not verify that this DearyLeZing store was a known re-seller and obviously wouldn't verify the items without seeing them in person. They also agreed all their tags are pinned on and heavy cardboard.
I'm on the fence. I know negotiating with an Asian or Chinese seller or company is different. You don't want to say something in a way that they perceive as insulting. You certainly can't demand action like some "Karen's" do with Amazon (not that I would lol). Anyone ever return something to AE and found it to be an easy task? Part of me is kicking myself and part of me wonders if I'm being silly. I can't help but wonder if the ones from Bronson directly are the same hats, or a roomier fit and better quality. I have quite a few Bronson items and these seem to be Bronson, but who knows? I also wonder if the seller on AE will work with you on a partial refund for the defective exterior branding label (what we'd call "seconds" here in US) . I've learned actually having something on hand versus waiting a year for a refund etc is a superior concept. I'd hate to return these, then have to fight for a refund that's supposed to be easy.
Anyone use DearyLeZing? Verify they sell legit Bronson and Red Tornado? What experiences do you have returning items through Alli Express?
I'm surprised Bronson wouldn't verify them at the very least as an unofficial reseller. DearyLeZing must buy in bulk. Looks like Bronson themselves used to have a store at AE but no longer do so, maybe they want to distance themselves?
Thoughts?
Gentlemen and Ladies:
I've had some great experiences buying various watches on Alli Express (steeldive, awesome watches).
So branching out into vintage style seemed promising. I've seen a few stores with very high ratings, well two to be exact, that offer Bronson items. They use all of Bronson's stock photos and sell other brands like Red Tornado too.
One is DearyLeZing which I saw posts by others here for other situations, as being reputable and they were happy with their purchases. I ordered all three engineer hats made by Bronson from them. I usually order from Bronson directly, but with coupons, coins etc it worked out to be about $14 less and also free shipping, so I wouldn't have to buy socks or something silly to get free shipping or pay $6.99 pushing it over $100 anyway.
Like I said, they have high ratings, no complaints and they have a business license they post too via a store front link. I haven't seen that on most stores on AE.
Fast forward I receive the hats and I guess what threw me is all 3 were put in one Bronson bag, and the tags were not pinned on (Bronson always uses a small brass safety pin type fastener) and the tags seemed thinner than usual. The rivets all say Bronson, the hats more or less look like the photos (I wear a 60-61 and these supposedly fit up to 63 unwashed and 62 once washed not so sure if they mean with the split vent spread wide and open lol) it just hit me oddly.
Also one of the exterior branding labels on one hat is not centered, so id ask for an exchange or a compromise solution like partial refund (it's annoying) Since they are in China too, and I've never had to do a return with AE.
I'm hesitant as a recent AE experience where their US branch of their courier/shipping company has me a bit anxious about things. They dropped something in the mail without paying postage on the meter label, my mailman had to collect it before delivery. It wasn't import taxes etc. part of me wonders if the driver dumped some of his stuff in the mail as he was running late etc., but I'll never know. Since paying postage again for a free shipping item violates the AE buyer protection, you would think with proof it's a slam dunk resolution but the literal clown circus trying to resolve it after repeated attempts was just beyond unbelievable. Them not speaking English didn't help either. The seller finally gave me a free watch band as a make good and it's actually Alli's fault not his. What if a bigger problem arises? They only seem to offer refunds(if not delivered) or a return. There was nothing wrong with the item and I had it, their courier screwed up. In fact tracking still shows it in transit. If I did return I'd still be out the additional postage. My favorite comment was "can you not ask us post to refund this wrongly charged money" like it was their fault lol.
I cannot find anything online about counterfeit Bronson items being sold. I know three or four shops sell it on AE, and a few on eBay. But Bronson customer service would not verify that this DearyLeZing store was a known re-seller and obviously wouldn't verify the items without seeing them in person. They also agreed all their tags are pinned on and heavy cardboard.
I'm on the fence. I know negotiating with an Asian or Chinese seller or company is different. You don't want to say something in a way that they perceive as insulting. You certainly can't demand action like some "Karen's" do with Amazon (not that I would lol). Anyone ever return something to AE and found it to be an easy task? Part of me is kicking myself and part of me wonders if I'm being silly. I can't help but wonder if the ones from Bronson directly are the same hats, or a roomier fit and better quality. I have quite a few Bronson items and these seem to be Bronson, but who knows? I also wonder if the seller on AE will work with you on a partial refund for the defective exterior branding label (what we'd call "seconds" here in US) . I've learned actually having something on hand versus waiting a year for a refund etc is a superior concept. I'd hate to return these, then have to fight for a refund that's supposed to be easy.
Anyone use DearyLeZing? Verify they sell legit Bronson and Red Tornado? What experiences do you have returning items through Alli Express?
I'm surprised Bronson wouldn't verify them at the very least as an unofficial reseller. DearyLeZing must buy in bulk. Looks like Bronson themselves used to have a store at AE but no longer do so, maybe they want to distance themselves?
Thoughts?
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