Ken and family did an amazing job of trying to make things right, and move the company forward.
Nick, I agree with some of your statement, but I disagree that it could have been most of us... this was a long deception of both customers and his employer, not a single mistake in a moment of weakness. And that's just the theft and storse issues... it will be interesting to see what comes out about the patterns, and their potential use by a new company. I assume we may have to wait for civil proceedings for that to play out.
The entire Calder family all performed admirably in regrouping and climbing Mt. Everest. I would like specifically to name Holly as having done a particularly exemplary job of being at the tip of the spear in handing the PR work with all of this. :thumb:
I agree that the Calders performed admirably. I believe Aero turned out much better and stronger through this ordeal. The customer service is better than ever and the new jacket designs Ken came up with put Aero on a whole new level. The way they handled this issue is exactly the kind of attitude that makes me come back to them and not to a cheaper competitor.
HD, I beg to differ. Most people do not grasp the concept of forgiveness. Forgiveness is not for the perpetrator but for the victim. Doesn't mean to condone their behavior or to like the wrong-doer. Instead, it dissolves the negative energies that otherwise would keep the issue alive forever. True forgiveness allows the victim to heal emotionally and often also physically, as many physical ailments and diseases are caused by emotional trauma. By not forgiving you don't hurt the perpetrator. The only one getting hurt by nourishing anger, hate and resentment is the one having those feelings.
HD, I beg to differ. Most people do not grasp the concept of forgiveness. Forgiveness is not for the perpetrator but for the victim. Doesn't mean to condone their behavior or to like the wrong-doer. Instead, it dissolves the negative energies that otherwise would keep the issue alive forever. True forgiveness allows the victim to heal emotionally and often also physically, as many physical ailments and diseases are caused by emotional trauma. By not forgiving you don't hurt the perpetrator. The only one getting hurt by nourishing anger, hate and resentment is the one having those feelings.
It is also a virtuous thing for a perpetrator to apologize and offer restitution if able to do so.
Quick straw poll. I was thinking of starting a thread devoted to the trial detail, just for people to read but not comment, the latter of which can be kept for this thread. How do people feel about this?
But if he offers you a leather jacket, I'd have a good close look at it first...
Quick straw poll. I was thinking of starting a thread devoted to the trial detail, just for people to read but not comment, the latter of which can be kept for this thread. How do people feel about this?
But if he offers you a leather jacket, I'd have a good close look at it first...
Quick straw poll. I was thinking of starting a thread devoted to the trial detail, just for people to read but not comment, the latter of which can be kept for this thread. How do people feel about this?