cloudylemonade
A-List Customer
- Messages
- 405
- Location
- Glasgow
It's not really a question of service, but the question of unfair advertising. I bought a-2 jacket in Aero on sale. At the site description jerky horse was listed, but in reality it is the steerhide. Site description promised perfect jacket, but in reality there are hide defects on the sleeves. Furthermore, epaulettes were made wrong - in a single layer.
With regard to the substitution of horsehide with steerhide, it happened long after the scandal with Will and Amanda.
Could you please PM me with your name/email address so I can look into this? So sorry about the mis-listing, with A-2s sometimes its easy to make a mistake with listings for leather types - this certainly wasn't intentional! PM me and we'll make sure it's sorted out. The office is actually already closed for the holidays but I'll be working overtime, so I'll see what information I can get for you before we reopen in January.
Thanks
Holly