Shoot him an email & ask wher you are on the list. Don't use all caps in the subject line. Don't put "Urgent," or anything else like that. IF I were you, I would put for my subject line "I placed an order on 2/9/08" & leave it at that. I have contacted him a hlaf a dozen times over the lats...
Furthermore, their "quality control" seems to be hit & miss, especially when you start to get on them to deliver a hat. And then there is their chargeback policy when you file a complaint with your credit card company.
Taken from their website
Ummm, wow, where to begin.
While yes, they kept in contact with the customer & explained the "reasons" for the delay, alot of people here would see them more as excuses, espacially since their website states:
Another item that people here have a problem with is their underhanded claims...
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