Taking all of the points in the video on board, I have started this weekend by purchasing myself a business phone number in hope that I can consolidate all of my different customer chats into one place - on WhatsApp. Up until now it’s all happened via email, Instagram, the website chat. It has...
Honestly, thank you so much for your input. I won’t lie this weekend was rough. I’ve been sitting with everything, trying to process and respond in the right way and most importantly, I felt I needed to take accountability.
Reading your message reminded me why I do this. I’m so grateful that...
I’ll answer this one here too…
When I put an order in for the steerhide, I asked the tannery to split the hide evenly between three colours: teacore black, cordovan brown and what I call “British Tan”. When the teacore black was delivered, it was more of a blackened brown (seal brown, if you...
Hey fellow TFL members,
I wanted to take a moment to say hello and address the recent review and the discussion around it directly, with full transparency and respect.
1. Communication:
The truth is, in the past few months, the volume of orders has skyrocketed, which I’m incredibly grateful...
I haven’t visited the thread in a while, thought I’d catch up over my morning coffee today.
Every time I log onto TFL and search for RW I’m a bundle of nerves. Are the responses going to be great or will I be ripped a new one? Today I’m elated. Seeing some of you enjoying your jackets and...
Hello all,
It’s been a while. I exhibited at the Bike Shed Moto Show in London the weekend before last, and the lead up to it and aftermath was total chaos. Sleep? Who needs sleep?
A few updates:
I’ve been working with the tannery to develop both the black and brown bison. The black will...
So… flat donut buttons are in. Currently working on the first Type 1 for a customer in the States. They’ve never been my favourite, but I’m starting to warm to them and excited for us to try something new. I’m keeping it classic… I really don’t want it to end up looking like a certain other...
That’d be fantastic. I’d love for you to come and check them out. I’m based in East London, not too far from Stratford. Drop me a line to let me know when you’ll be in the area!
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