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New forum member brand (Rugged West)
Taking all of the points in the video on board, I have started this weekend by purchasing myself a business phone number in hope that I can consolidate all of my different customer chats into one place - on WhatsApp. Up until now it’s all happened via email, Instagram, the website chat. It has...- Leilah Wilde
- Post #283
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Honestly, thank you so much for your input. I won’t lie this weekend was rough. I’ve been sitting with everything, trying to process and respond in the right way and most importantly, I felt I needed to take accountability. Reading your message reminded me why I do this. I’m so grateful that...- Leilah Wilde
- Post #282
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
I’ll answer this one here too… When I put an order in for the steerhide, I asked the tannery to split the hide evenly between three colours: teacore black, cordovan brown and what I call “British Tan”. When the teacore black was delivered, it was more of a blackened brown (seal brown, if you...- Leilah Wilde
- Post #281
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
That means an incredible deal. Thank you so much for your support and I hope I knock it out of the park for you.- Leilah Wilde
- Post #272
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Hey fellow TFL members, I wanted to take a moment to say hello and address the recent review and the discussion around it directly, with full transparency and respect. 1. Communication: The truth is, in the past few months, the volume of orders has skyrocketed, which I’m incredibly grateful...- Leilah Wilde
- Post #270
- Forum: Outerwear and Workwear
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How many new jackets do you have coming (and how many potential ones)?
What about the jackets should be different for you?- Leilah Wilde
- Post #16,328
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
I haven’t visited the thread in a while, thought I’d catch up over my morning coffee today. Every time I log onto TFL and search for RW I’m a bundle of nerves. Are the responses going to be great or will I be ripped a new one? Today I’m elated. Seeing some of you enjoying your jackets and...- Leilah Wilde
- Post #162
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Hello all, It’s been a while. I exhibited at the Bike Shed Moto Show in London the weekend before last, and the lead up to it and aftermath was total chaos. Sleep? Who needs sleep? A few updates: I’ve been working with the tannery to develop both the black and brown bison. The black will...- Leilah Wilde
- Post #114
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
A great read, thanks @KBlake I’m really chuffed that I’ve nailed the fit - it looks fantastic on you.- Leilah Wilde
- Post #112
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
So… flat donut buttons are in. Currently working on the first Type 1 for a customer in the States. They’ve never been my favourite, but I’m starting to warm to them and excited for us to try something new. I’m keeping it classic… I really don’t want it to end up looking like a certain other...- Leilah Wilde
- Post #72
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
I second this.- Leilah Wilde
- Post #70
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Ah nice. I have friends that way, I’m there every so often.- Leilah Wilde
- Post #60
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Thank you. Are you London based?- Leilah Wilde
- Post #58
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
That’d be fantastic. I’d love for you to come and check them out. I’m based in East London, not too far from Stratford. Drop me a line to let me know when you’ll be in the area!- Leilah Wilde
- Post #57
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Also… Going to switch the RW label to the white version and I’ll probably just have it sewn straight into the lining rather than onto a patch of leather. Button hunting continues…- Leilah Wilde
- Post #54
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
I was about to post an update but @MrProper has beaten me to it! I’ve been working on designing a D-Pocket for the last few weeks. I listened to those of you who preferred shoulder gussets and so I added an action back. The hide is the same that I used for the trucker. It’s around 1.7-1.9mm...- Leilah Wilde
- Post #53
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
That's a beautiful jacket. Love the back. I don't think this should be a problem. I'm actually working on a suede version of the trucker at the minute. Drop me a line at info@ruggedwest.co and we'll run through a few things together. Looking forward to it!- Leilah Wilde
- Post #43
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Working on the first batch of custom orders at the moment, delivery will be within 2-3 weeks.- Leilah Wilde
- Post #41
- Forum: Outerwear and Workwear
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New forum member brand (Rugged West)
Also - I'll add topstitching to the shoulders for the men's jackets and leave it out for the women's. Hope everyone's having a great day! Thanks for the suggestions too - it's a huge help.- Leilah Wilde
- Post #37
- Forum: Outerwear and Workwear
