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What's the turnaround time for alterations with Optimo?

Blackthorn

I'll Lock Up
Messages
4,568
Location
Oroville
I know I could just call them, but then I get a salesman/woman who will give me a best case scenario and I prefer the voice of experience. I want a brim trim on one of my hats. If I send it to them on Wednesday, when can I realistically expect to have it back? I know there are lots of you with experience with their services.
 

TomS

One Too Many
Messages
1,202
Location
USA.
FWIW... I just had a complete refurb (including a down-size), and it was 10 days *round trip*.
Best,
Tom
 

Benzadmiral

Call Me a Cab
Messages
2,815
Location
The Swamp
I think my green Churchill Open Road clone took about two weeks -- they cleaned the hat, trimmed the brim and rebound it beautifully. (They also rebashed it into a teardrop, which I had not asked for, but which I ended up liking. Be sure you state clearly what you want.)

Come to think of it, I have a grand Resistol OR clone that could use a cleaning and a restitching of the sweatband, and a green Crofut & Knapp teardrop fedora that could use cleaning and a sizing down. How far down can a hat reasonably be resized? From 7 1/4 to 7 1/8, say?
 
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Messages
15,276
Location
Somewhere south of crazy
I think my green Churchill Open Road clone took about two weeks -- they cleaned the hat, trimmed the brim and rebound it beautifully. (They also rebashed it into a teardrop, which I had not asked for, but which I ended up liking. Be sure you state clearly what you want.)

Come to think of it, I have a grand Resistol OR clone that could use a cleaning and a restitching of the sweatband, and a green Crofut & Knapp teardrop fedora that could use cleaning and a sizing down. How far down can a hat reasonably be resized? From 7 1/4 to 7 1/8, say?

Benz,

In my experience going up or down one size is not too much of a problem. More than that, you can run into issues with brim and crown size. Graham has resized several of my hats both ways and worked out fine.
 

Benzadmiral

Call Me a Cab
Messages
2,815
Location
The Swamp
Glad to hear it. I picked this C & K up at Meyer the Hatter about 15 years ago, before I was very experienced with hats, and I could never get it to fit me right even with padding. The other night I flipped down the sweat in it and saw that it was sized 7 1/4 -- way too big for me! But I like the way it's bashed, its narrow though not thin ribbon, and the width of the bound brim. If Graham could get it down to 7 1/8, I could probably pad it to fit fine from there.

'Twould be a good idea to send them off now, while I can't wear them due to the nasty heat. By fall (read: December, here) I'll have a whole new stable of lids.
 
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