I bought it used, unfortunately. Sorry, i didnt get into the whole story as my boss walked in the door and i was trying to get it posted.You tried it on and cannot return it?
*On Edit - I just saw you bought it used....makes more sense now...*
I've tried on many jackets, only to find the fit wasn't correct and simply packed them back up and send it back, after calling and or emailing to confirm. However -- I never remove tags until I am completely 100% sure the fit is going to be correct. - perhaps that's what occurred here? Maybe they will still take it back?