vintage68
Practically Family
- Messages
- 959
- Location
- Nevada, The Redneck Riviera
Just received my Gibson & Barnes Expedition "Indy" jacket yesterday with special order nickel zipper.
Getting GB to take my money was like pulling teeth I'm sorry to say. I had to take the zipper request up a level to a supervisor and had to pay an extra $38 for the privilege. Since I ordered out of season and they had to make the jacket specially, it didn't seem like using a different zipper would involve any extra work whatsoever.
They also tried to charge me an extra $40 since the price in the catalog has gone up (from $448 to $488), but the price I was looking at on the website still reflects the old price. Just seems like common sense to charge the lowest advertised price, but this too needed the involvement of a supervisor at my initiative.:rage:
In this economy vendors should be throwing rose petals at customer's feet when they walk in the door with a wad of cash IMHO.
The whole experience was baffling, but in the end I got what I wanted and I think the result is very nice. What say you?
Getting GB to take my money was like pulling teeth I'm sorry to say. I had to take the zipper request up a level to a supervisor and had to pay an extra $38 for the privilege. Since I ordered out of season and they had to make the jacket specially, it didn't seem like using a different zipper would involve any extra work whatsoever.
They also tried to charge me an extra $40 since the price in the catalog has gone up (from $448 to $488), but the price I was looking at on the website still reflects the old price. Just seems like common sense to charge the lowest advertised price, but this too needed the involvement of a supervisor at my initiative.:rage:
In this economy vendors should be throwing rose petals at customer's feet when they walk in the door with a wad of cash IMHO.
The whole experience was baffling, but in the end I got what I wanted and I think the result is very nice. What say you?