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How long does it usually take to get a reply from Goodwear Leather ?

mnrkm

New in Town
Messages
3
Location
Japan
Please share your experiences.
The A-2 jacket I ordered 8 to 9 years ago still hasn't arrived. I've already paid the deposit.
I recently sent an email inquiring about it, but I haven’t gotten a reply yet.
I've bought leather jackets from several manufacturers before, but this is the first time something like this has happened, and I'm really confused.
How many days does it usually take to receive a reply from Goodwear Leather?
 

Will Zach

I'll Lock Up
Messages
5,160
Location
SoFlo
images (1) (1).jpeg
 

Viking752

Practically Family
Messages
712
Location
Central Florida
Please share your experiences.
The A-2 jacket I ordered 8 to 9 years ago still hasn't arrived. I've already paid the deposit.
I recently sent an email inquiring about it, but I haven’t gotten a reply yet.
I've bought leather jackets from several manufacturers before, but this is the first time something like this has happened, and I'm really confused.
How many days does it usually take to receive a reply from Goodwear Leather?
For clarification, you said 8-9 years ago?
 

Viking752

Practically Family
Messages
712
Location
Central Florida
I placed my order in the summer of 2015.
But that’s not what I want to discuss this time.
Did I end up writing something unnecessary?
Far as I can see you did not write anything unnecessaryI wanted to make sure I read correctly, I have just never seen a wait time of that length. Also, recently there was a discussion on how hard it is to actually be able to buy a Goodwear jacket. And that his communication is hit or miss As he is a one man show.
 

TartuWolf

One Too Many
Messages
1,527
Location
Tartu, Estonia
"I ordered 8 to 9 years ago still hasn't arrived"
You're either an extremely patient person or have extremely low standards for lead time.
How would anyone find that kind of wait acceptable is beyond me.
I wouldn't be surprised if the owner forgot about your order.
Maybe reach out by phone? Maybe should have done that at least once a year for the last 5 years..
Anyway, hope you get it sorted out.
 

Jon Crow

Practically Family
Messages
650
Location
Alcalá De Henares Madrid
Please share your experiences.
The A-2 jacket I ordered 8 to 9 years ago still hasn't arrived. I've already paid the deposit.
I recently sent an email inquiring about it, but I haven’t gotten a reply yet.
I've bought leather jackets from several manufacturers before, but this is the first time something like this has happened, and I'm really confused.
How many days does it usually take to receive a reply from Goodwear Leather?
8 to 9 years ago? Joke no? :p
 

Tom71

My Mail is Forwarded Here
Messages
3,042
Location
Europe
I’m relieved to hear that.
I’m not posting to blame or ridicule anyone, and I don’t like causing trouble.

All good.

Good wear leather is quite notorious in this lounge. John Chapman by information and belief makes an outstanding jacket, but it appears - he’s really NOT making them for a lot of people.

Countless stories like yours, both in respect of lead times between 5+ years and infinity and in respect of ignoring communication attempts.

If you already paid or made a deposit, I would suggest to try to call him. For all I know, he is a very decent guy, just overwhelmed with is admin stuff.
 

Jon Crow

Practically Family
Messages
650
Location
Alcalá De Henares Madrid
All good.

Good wear leather is quite notorious in this lounge. John Chapman by information and belief makes an outstanding jacket, but it appears - he’s really NOT making them for a lot of people.

Countless stories like yours, both in respect of lead times between 5+ years and infinity and in respect of ignoring communication attempts.

If you already paid or made a deposit, I would suggest to try to call him. For all I know, he is a very decent guy, just overwhelmed with is admin stuff.
Overwhelmed 2015 after nearly 10 years haha he's basically been teabagged
 

El Marro

My Mail is Forwarded Here
Messages
3,718
Location
California
If you already paid or made a deposit, I would suggest to try to call him. For all I know, he is a very decent guy, just overwhelmed with is admin stuff.
I think this is about right. And if you don’t reach out to John he probably is not going to reach out to you. I would suggest daily emails and phone calls until he replies. If this seems like too much hassle you could always ask for your deposit back.
 

cbez

One Too Many
Messages
1,980
Location
CA
Deposit is gone my friend.

There are too many beautiful jackets (boots too!) out there to waste your time and money ordering from these makers who don't have their shit together, can't run a business, and don't respect their customers.
 

El Marro

My Mail is Forwarded Here
Messages
3,718
Location
California
Deposit is gone my friend.

There are too many beautiful jackets (boots too!) out there to waste your time and money ordering from these makers who don't have their shit together, can't run a business, and don't respect their customers.
No, his deposit is not gone. If he asks for a refund, he will receive one. Plenty of people have done this in the past and they have all received their refunds.
 

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