RHY
One of the Regulars
- Messages
- 181
- Location
- Honolulu, Hawaii
Integrity & Honesty - you can expect from OPTIMO Hats and its proprietor, Graham Thompson.
I sent in a couple of hats to have resized and upon their arrival at Optimo I received a phone call as to Graham's assesment of the projects. I clearly mistook an older Cavanagh as one in good shape and should have dusted it off and inspected it more closely than I did, before sending it off to Optimo.
Graham pointed out some major problems with the hat, worn away area on the crown, a sizeable moth hole on the top of the brim and several others under the brim. Definitely not one for a restoration project that I was anticipating. The other hat was ok, but I didn't think about the effect of the crown being lowered on the resizing.
Graham's honest opinion can be taken to the bank as far as I am concerned. He popped the hats back in the mail to me right away after I decided to forego these two project hats. A real salt of the earth person in my opinion.
RHY
I sent in a couple of hats to have resized and upon their arrival at Optimo I received a phone call as to Graham's assesment of the projects. I clearly mistook an older Cavanagh as one in good shape and should have dusted it off and inspected it more closely than I did, before sending it off to Optimo.
Graham pointed out some major problems with the hat, worn away area on the crown, a sizeable moth hole on the top of the brim and several others under the brim. Definitely not one for a restoration project that I was anticipating. The other hat was ok, but I didn't think about the effect of the crown being lowered on the resizing.
Graham's honest opinion can be taken to the bank as far as I am concerned. He popped the hats back in the mail to me right away after I decided to forego these two project hats. A real salt of the earth person in my opinion.
RHY