I've been able to contact Aero about ordering a jacket, it took several messages and over a month for them to respond to my email. I guess they are swamped. I've sent multiple messages to Aero employees Ken and Holly regarding payment but they haven't answered yet. I want to know how the process happens. Do you have to put a deposit on the jacket or pay for it up front? If it takes 6 months to get the jacket I'd rather not have $900 tied up for that long.