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  1. besdor

    Rant about customer service

    Here is the situation, very simple. We are right now overwhelmed by orders . We sent out last month over 100,000 catalogs. This was the first time that we sent out so many after Christmas. It has affected our walk in trade as we have to dedicate three salesman just to fill orders and answer...
  2. besdor

    German & Austrian Hutmachers

    Habig made some of the finest hats in the world.It is a shame that the company closed up .Their velours and suede finishes were better than Borsalino . They are sorely missed here in Bencraft. Steven www.bencrafthats.com
  3. besdor

    Fooled by a hat store?

    Lefty is right that they dont make them like they used to . As far as stretching a hat , I dont like to do it more than a fraction of a size. Stretching a hat too much will pull the hat out of shape. Hat tend to shrink as they are worn due to the quality of the felt. The vintage ones didnt...
  4. besdor

    Stetson too big!

    First of all, they should exchange the hat for you. We take back any hat if there is a size issue. We also stock everything in our catalog and website in depth. You might want to try getting some felt pads and stick them under the sweatband . This can help with the size. As far as long...
  5. besdor

    Hatbox Homage

    The Habig box is incredible. I've never seen one like that before. I have been staring at the computer for twenty minutes!!!! Steven www.bencrafthats.com
  6. besdor

    Exotic Materials

    I know that Stetson has used Chinchila fur for their high end westerns but it is expensive to use. Hamster I think would be a waste of time. Think of how many you would have to use to make one hat! Steven www.bencrafthats.com
  7. besdor

    St. Joe Stetson Outlet?

    Hi Sam, I wasnt aware that the outlet was till there. The factory closed a while ago and the only remaining outlet is in Garland TX. There one can find great deals on hats . I found a dozen Stetson Pinnacle hats that are beaver quality for a third of my wholesale cost. I brought them back to...
  8. besdor

    Current coupon codes

    We are still offering the 10.00 discount on all fur felt Stetson hats as well as free shipping on other items. A lot of FL members took advantage of the Christmas sales that we ran on the hats . Look for more soon! Steven...
  9. besdor

    PSA: Brooks Brothers has hats on sale...

    The prices are good , but there are no bargains here. The Stetson was a special make up . I dont think Brooks will sell them again. I always get people in my store in Williamsburg who run to the sale at Brooks or Saks and bring them to us to steam out. The salemen there have no idea how to...
  10. besdor

    Duke of York in Mauritius, early 1900`s

    I feel sorry for the deer! I wish people still dressed like that. No man ever went out without a hat . Steven www.bencrafthats.com
  11. besdor

    Navy fur felt fedora for ~$100?

    Nuke, we have plenty of navy hats in stock at that price. We have a basic Bollman felt hat for 100.00 with a 2 1/4" brim . We also have a lot of specials that we sell regulary for 75.00 and up. The best way is to visit the store. It is well worth the trip. We have alot of Habig hats in navy...
  12. besdor

    Hat color as named by Borsalino?

    The official name for "steel gray" in Borsalino is Sebina. It is called color #52.They make 20 different gray colors but this is one of their most popular colors. Steven www.bencrafthats.com
  13. besdor

    STETSONS NEW WEBSITE

    Matt, Hatco is primarily a western company. If the majority of Hatco's sales are dress, they are in alot of trouble. They have increased their sales of dress hats over the past few years but most of their production is westerns . This includes Stetso, Resistol , and Charlie One Horse...
  14. besdor

    Bailey hats.

    The Bailey wools are great hats. Bollman (Owner of Bailey) is a wool hat factory. The problem is that they never seem to get the fur felt hat making done right. They have tried over the years making different styles and using different combinations of fur but the bottom line is you need the...
  15. besdor

    Roelofs Hats?

    the hat isnt pre WW! but from the 1930's. Still , a very nice example of a difficult to find brand. Steven www.bencrafthats.com
  16. besdor

    Roelofs Hats?

    There is a lot of information on Google about the company. You have won a hat that is pre 1916. I DEFINATELY want to see a picture of the hat . If it is a soft hat(not a top hat or boater) then you probably have one of a handful of hats from this factory still in existance. Steven...
  17. besdor

    Bailey hats.

    Canuck, enjoy your hat. that the most important part. just try to avoid the rain. Steven www.bencrafthats.com
  18. besdor

    Bailey hats.

    Bailey Hats as some may know is part of the Bollman company who produce most of the wool hats that are distributed throughout the USA. Years ago ,they had the distibutorship of Borsalino in the USA. They also had the right to produce an american made Borsalino . They can make a decent felt hat...
  19. besdor

    Bailey hats.

    Bailey Hats are known for their innovative look, not their quality. We sell alot of their hats to customers looking for a nice styled hat at a good price point. For an everyday hat , they work well. If you are looking for a hat that compares to an Optimo hat for 50.00, then forget it...
  20. besdor

    Modern fur felt Bowlers

    The only derby that comes close today is Christys derby. I believe that it is still made in England . Here in the USA, it is offered by Dorfman Pacific. It is clearly the best modern made bowler or derby. Steven www.bencrafthats.com

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