I have 5 days to reply the buyer is a real strange one without a doubt, claiming with EBay I’m being aggressive in my communications with him? I’ve alway been polite to the point/business like as I know EBay review these if needed, the buyer on the other hand has been aggressive some previous...
Yes probably not the clearest pics of the zipper though - when the buyer received the jacket he messaged me saying it was great was happy never once mentioned anything or any concerns about a stiff or broken zipper ( was nothing wrong with the zipper when in my possession)
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He’s now filed a not as described complaint with EBay claiming it arrived broken he wants a 70pound refund or a return.
This person was harassing me from day one when the jacket didn’t teleport from the Australia to the UK instantly he started to bombard me with messages some with...
I had one not long ago buyer bought a dark blue peacoat from me was worth only a few $ he complained it was black I said walk outside it’s dark blue , he then said it’s the wrong material I replied what do you mean? It’s sold as per description and clear photos of labels describing the peacoat...
If it arrived like that why leave good feedback, he’s cleary worn it for 20 days then gotten the zipper stuck or similar then buggered the whole thing trying to unzip it, these repo Talon zips have to be treated carefully from my experience when you zip and unzip them I’m going to assume this...
I think he’s saying the entire zipper is buggered not just the pull part, wants 70pound refund to have Eastman fix it ( that’s what they quoted to fix the issue), leaning towards telling him to pound sand
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Long story short sold a practically brand new Eastman Jacket to a fellow who was being difficult from the start, thought the transaction over ( been close to a month ) receive a email last night saying the zipper on his jacket is now broken what am I going to do about it, the photos he sent show...
Customs don’t care they are rough as hell from my experience if it’s been opened and inspected here in Australia at least they leave a letter and re-tape the box so you know it’s been opened and inspected.
Once I received something from overseas damaged it was obviously customs fault as the...
Refund return the jacket if it was me, you won’t be happy with a knife damaged jacket, replacing panels I expect would be expensive and will it ever match? Super glue ect only Bandaid solutions.
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Sorry that’s bullshit if the person you bought this back from didn’t mention the obvious what look like to me to be knife cuts he’s taking the piss, blind Freddy would notice something like this and disclose it up front as part of the sale, at some point someone slashed this jacket with a knife...
As I explained to you at the time I wasn’t comfortable posting a jacket from Australia to Russia ( also leading up to Christmas where things go crazy with postal services worldwide ) it was never personal, as the seller it’s my decision as to where I’ll post something as I’m the one who...
I can report the buyer received the jacket & appears happy end of transaction as he’s also left feedback ( fingers crossed) I’ll put this one down to a impatient/nervous buyer, I can fully understand how people don’t want to sell/ship outside of their own country due to these sorts of hassles I...
I made it clear multiple times to the buyer through eBay messaging as he had multiple questions up front before he purchased the jacket for insurance purposes the jacket would be declared for the full amount and any duty fees from UK customs were his responsibility, I also pointed out it would...
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